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The Work Didn’t Go Away. The Experts Did.

Written by Bryan Clayton | Jan 16, 2026 7:40:52 PM

If you work in clinical operations, clinical technology, or trial supply, you have probably felt this tension already. Your organization looks leaner than it did a year ago, yet expectations around timelines, quality, and regulatory readiness have not eased.

Layoffs have reshaped the industry; execution pressure has not.

According to recent industry reporting, large pharmaceutical and biotech companies have continued workforce reductions throughout 2023 and 2024, even as pipeline activity and trial complexity remain high [1][2]. On paper, this looks like efficiency. In practice, many teams are discovering that work did not disappear with headcount; it simply moved.

When Headcount Shrinks but Accountability Doesn’t

Most clinical programs do not fail when teams are reduced. What happens instead is quieter and more difficult to measure.

  • You still need UAT completed.
  • You still need RTSM decisions made with confidence.
  • You still need supply forecasts adjusted as enrollment shifts.

What often changes is who does that work.

We regularly hear from clinical operations and technology leaders who are spending more time in execution than they planned. Not because they want to, but because there is no longer a dedicated subject matter expert available to absorb that work.

This is how execution risk creeps in; not through obvious breakdowns, but through subtle overload.

Institutional Knowledge Leaves Faster Than Documentation

One of the most underestimated impacts of layoffs is the loss of lived-system-knowledge. SOPs remain. Validation documents exist. What disappears is context.

  • You lose the person who knows where RTSM assumptions usually fail.
  • You lose the person who remembers why a workaround exists.
  • You lose the person who spots risk before it shows up in metrics.

Multiple industry studies have highlighted that loss of institutional knowledge is one of the most significant hidden costs of workforce reductions, particularly in regulated and technology-driven environments [3].

When that knowledge leaves, teams compensate by working harder. Meetings increase. Senior leaders step deeper into tactical decisions. Calendars fill up.

Velocity drops even though effort goes up.

Why Hiring Is Often the Wrong Fix

The instinctive response to this pressure is hiring. In today’s environment, that solution is often unrealistic.

  • Hiring takes time.
  • Budgets are constrained.
  • Needs fluctuate by study phase.

More importantly, many teams do not need more people. They need specific experience at very specific moments.

This is where many organizations start to rethink the structure of support rather than the size of the org chart.

The Case for Flexible eClinical Expertise

Across pharma and biotech, flexible staffing models are increasingly used to manage execution risk without committing to permanent headcount. Industry workforce analyses show growing adoption of contract and fractional expertise in highly specialized domains, including clinical systems and supply chain operations [4].

In practical terms, this means bringing in experienced eClinical subject matter experts who can:

  • Step into UAT, system testing, or study support work without long onboarding cycles

  • Provide informed decision support during high-risk execution windows

  • Reduce pressure on internal leaders who are already overextended

This is not about outsourcing ownership. It is about restoring balance between strategy and execution.

How BC Consulting Sees This Playing Out

At BC Consulting, we work with teams navigating exactly this reality. We see capable organizations doing their best to deliver complex trials with fewer experienced hands than before.

Our role is not to replace internal teams, but to support them with on-demand eClinical SMEs who already understand the systems, workflows, and regulatory expectations involved. That support is part-time, hourly, and scoped to real work that needs to get done.

When used well, this model reduces execution risk, shortens recovery time after reorganizations, and allows internal leaders to return to leading instead of firefighting.

A Practical Question Worth Asking

If the work still exists, does it make sense for your most senior people to be doing it?

For many teams, that question is the starting point for a different conversation about how expertise shows up when it matters most.

Works Cited

[1] Fierce Biotech. “Biopharma layoffs continue as companies reset pipelines and budgets.”

[2] Evaluate Pharma. “Pharma workforce trends and R&D productivity analysis.”

[3] Harvard Business Review. “The Hidden Cost of Losing Institutional Knowledge.”

[4] McKinsey & Company. “The rise of flexible talent models in life sciences.”